Terms & Conditions
A Legal Disclaimer
While every effort is made to ensure that the information on this website is accurate and up to date, Val Drainage makes no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on it.
Any reliance you place on such information is therefore strictly at your own risk.
We will not be liable for any loss or damage, including without limitation indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or our services.
From time to time, this website may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s), and we have no responsibility for the content of linked sites.
We reserve the right to make changes to this website, our Terms & Conditions, or the services we offer at any time, without prior notice.
Terms & Conditions — The Basics
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1. Introduction
Welcome to Val Drainage (“we,” “our,” or “us”).
By using our website [insert website URL] or booking our services, you agree to these Terms and Conditions.
Please read them carefully before using our website or arranging any work with us.
2. Services
Val Drainage provides drainage inspection, cleaning, repair, and maintenance services for residential and commercial properties.
We aim to deliver all services with professionalism, efficiency, and safety.
3. Quotes and Pricing
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All quotes are provided free of charge and are valid for 30 days unless otherwise stated.
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Prices may vary if additional work or unforeseen issues arise once the job begins.
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Any change in cost will be discussed and agreed upon before we proceed.
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All prices are in GBP (£) and include VAT (if applicable).
4. Booking and Payment
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A booking is confirmed once a date and time have been agreed and any required deposit has been paid.
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Payment is due upon completion of the work unless otherwise agreed in writing.
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We accept [list accepted payment methods – e.g. cash, bank transfer, debit/credit card].
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Late payments may incur interest at 4% above the Bank of England base rate.
5. Cancellations and Rescheduling
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You may cancel or reschedule a booking up to 24 hours before the scheduled time without penalty.
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Cancellations made less than 24 hours before the appointment may incur a call-out fee.
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If we are unable to attend due to unforeseen circumstances (e.g. extreme weather, staff illness), we will contact you as soon as possible to reschedule.
6. Access and Responsibility
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You are responsible for providing safe and reasonable access to the property and drainage systems.
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Please ensure pets, vehicles, and other obstructions are removed before our team arrives.
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We are not liable for delays caused by restricted access or site conditions beyond our control.
7. Liability and Warranty
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We take great care in our work, but we cannot be held liable for pre-existing damage, faulty systems, or blockages caused by misuse.
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Any warranties or guarantees on our work will be confirmed in writing at the time of service.
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Our liability is limited to the cost of the service provided and does not include indirect or consequential losses.
8. Health and Safety
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All work will be carried out in compliance with UK health and safety regulations.
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Our staff are trained and equipped with appropriate protective equipment for drainage work.
9. Website Use
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Content on this website is for general information only.
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You may not copy, distribute, or reproduce any content without our written permission.
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We take no responsibility for external links or third-party content.
10. Privacy
We respect your privacy and handle personal data in accordance with UK GDPR.
Please review our [Privacy Policy] for details on how we collect, use, and protect your information.
11. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be handled in the courts of England and Wales.